Who we are
Showroom Finish provides mobile vehicle valeting in West Essex. Questions about your information can be sent to showroomfinishessex@gmail.com.
Information we collect
When you request or manage a booking, we may collect your name, email address, mobile number, postcode, vehicle details, preferred appointment, update preference and any notes you provide. Stripe tells us whether a payment succeeded, but we do not receive or store your complete card details.
How we use it
- To quote, schedule and complete your valet.
- To send booking, payment and arrival updates.
- To manage Monthly or Fortnightly Care visits and payments.
- To maintain business, payment and accounting records.
- To prevent abuse of the booking form and resolve enquiries or disputes.
We use this information to provide the service you request, meet legal obligations and run the booking service safely. We do not sell customer information.
Services that help us operate
We use Cloudflare to deliver the website, postcodes.io to check whether a service postcode is inside our route, Google services to receive and manage bookings, Stripe to process payments, and email, SMS or WhatsApp where you choose those channels for appointment updates. These providers process information under their own security and privacy arrangements.
How long we keep it
We keep enquiries and booking records only for as long as reasonably needed to provide support, manage repeat care and handle disputes. Payment and accounting records may be retained for the period required by tax and accounting law.
Your choices and rights
You can ask for a copy of your personal information, ask us to correct or delete it where applicable, or object to certain uses. Email us using the address above. You can also raise a concern with the UK Information Commissioner's Office at ico.org.uk.
Cookies
This static website does not set advertising cookies. Our hosting and service providers may process technical information such as IP addresses and browser details to deliver and secure the site.